Services
The technical support is aimed at helping our customers with fast and efficient answers to their technical questions or problems, thus to achieve high performance and availability of the broadband service as well as exceed customer expectation.
Help Desk Support
. Telephone support
. Email support
On-Site Support
The on-site support will be provided to customers if the problem cannot be solved via telephone, however, a fee will be charged to customer if on-site support is required.
Swap and Repair Service
. Defective unit will be replaced at no cost if the unit is within warranty period
. Minor repair service will be provided if the unit is after warranty period
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